Terms of service and refund policy
These terms apply to your use of the Pagewake browser extension and the Pagewake Pro subscription. Pagewake is provided by Ali Can Binboga, a sole trader in the United Kingdom ("we", "us"). By installing or using Pagewake, you agree to these terms.
1. The service
Pagewake is a Chrome extension that checks web pages you choose and notifies you when they change. It runs in your browser and stores your data on your device (see our privacy policy). The free plan is offered at no charge. Pagewake Pro unlocks additional features as described on our pricing section.
2. Your responsibilities
- Only monitor websites you are allowed to access, and follow each website's own terms of use.
- Don't use Pagewake to overload, disrupt or gain unauthorised access to any website or service.
- Pagewake depends on websites you don't control. Pages can change their layout, block automated checks or go offline, so alerts may be delayed or missed. Don't rely on Pagewake as your only source for time-critical or safety-critical information.
3. Pro subscriptions and billing
- Pagewake Pro costs £1.99 per month or £20 per year, including VAT where applicable. The price is shown at checkout before you pay.
- Pagewake Pro is sold through Lemon Squeezy (lemonsqueezy.com), which is our reseller and merchant of record. Lemon Squeezy processes your order and payment, charges any VAT or sales tax, and issues your receipts, and its buyer terms also apply to the purchase. Your bank statement will show a Lemon Squeezy charge. We never see or store your card details.
- After you pay, you receive a licence key by email (it is also in your receipt and in the Lemon Squeezy customer portal). Paste it into Pagewake under Settings, then Plan, to turn on Pro. Keep your key private: it is for your own use, and keys that are shared publicly may be disabled.
- Your subscription renews automatically at the end of each monthly or yearly period, using the payment method you provided, until you cancel.
- If we ever change the price, we will tell you in advance, and the new price will apply from your next renewal. You can cancel before then.
4. Cancelling
- You can cancel at any time. In Pagewake, open Settings, then Plan, and click "Manage or cancel subscription" to open the Lemon Squeezy customer portal. You can also use the link in your receipt email, or email us at alicanbinbogaa@gmail.com.
- When you cancel, Pro stays active until the end of the period you've already paid for, and is not renewed after that.
- When Pro ends, Pagewake returns to the free plan. Monitors that need Pro are paused, not deleted, and resume if you subscribe again.
5. Refunds
- Subscription fees are charged in advance. Apart from the cases below, we don't give partial or pro-rata refunds for the unused part of a billing period.
- Your 14-day cancellation right (UK consumers): under the Consumer Contracts Regulations 2013, you normally have 14 days from purchase to cancel a digital service. Because Pro unlocks immediately, at checkout you are asked to agree that the service starts straight away. If you cancel within 14 days, we will refund you, less a proportionate amount for the time you had Pro, where the law requires this.
- Faulty service: if Pro doesn't work as described and we can't fix it, you are entitled to a repair, replacement or refund under the Consumer Rights Act 2015.
- If you were charged by mistake (for example, twice), contact us and we will refund the duplicate charge.
- To ask for a refund, email alicanbinbogaa@gmail.com with the email address you paid with. We aim to reply within 5 working days. Approved refunds are issued through Lemon Squeezy back to your original payment method.
Nothing in these terms affects your statutory rights as a consumer.
6. Availability and changes
We work to keep Pagewake reliable, but we can't guarantee it will always be available or error-free. We may update Pagewake and these terms from time to time. If we make a significant change that affects paying subscribers, we'll give you notice, and you can cancel if you don't agree.
7. Liability
We aren't responsible for losses caused by changes, errors or downtime on websites you choose to monitor, or for missed or delayed alerts, except where the law doesn't allow us to exclude liability. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that can't be limited under UK law. Otherwise, our total liability to you is limited to the amount you paid for Pro in the 12 months before the claim.
8. Law
These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you can also bring claims in the courts where you live.
9. Contact
Ali Can Binboga (Pagewake), United Kingdom. Email: alicanbinbogaa@gmail.com